Sell, support, and recover orders through WhatsApp.
AutoChat gives ecommerce teams a cleaner WhatsApp layer for product conversations, cart recovery, payment handoff, order updates, and support ownership.
Cover the buying journey competitors usually split across many tools.
AiSensy makes WhatsApp marketing easy to start. WATI is strong on team inbox and growth workflows. AutoChat should show the same clarity while staying focused on practical SME ecommerce execution.
Catalog conversations
Share product choices, answer questions, and keep discovery inside WhatsApp instead of sending buyers across disconnected links.
Cart and order follow-up
Recover abandoned enquiries, confirm intent, and send payment or checkout handoff messages at the right moment.
Agent handoff
Move high-value buyers from bot to sales with customer context, tags, and conversation history intact.
Post-purchase support
Send order updates, support replies, review requests, and repeat-purchase nudges from one WhatsApp workflow.
A simple ecommerce flow your team can explain in one call.
Capture demand
Start from click-to-WhatsApp ads, website buttons, QR codes, product pages, or direct customer messages.
Recommend products
Use chatbot logic, human agents, and saved responses to guide customers to the right item or package.
Close and retain
Hand off payment, update the order, answer support questions, and bring the buyer back for repeat sales.
Automation without losing the human sale
Payment and checkout handoff clarity
Campaign and follow-up visibility
Shopify and WooCommerce stores
Use WhatsApp to reduce drop-off around product questions, checkout doubts, delivery updates, and cart recovery.
Local retailers and service sellers
Turn everyday WhatsApp enquiries into structured leads, quotations, reminders, and follow-up tasks.
Agencies and implementation teams
Build repeatable commerce workflows for clients without creating a custom system for every account.
Build the WhatsApp commerce path before your next campaign.
Use AutoChat to connect lead capture, product questions, payment handoff, support, and repeat purchase flows into one reviewed journey.