Platform features

Everything a business needs to run WhatsApp properly.

AutoChat brings chatbots, team inbox, broadcasts, templates, commerce, flows, AI assistance, integrations, and rollout support into one practical WhatsApp operating system.

AutoChat team inbox and WhatsApp automation workflow
Inbox
Bot
Broadcast
API

Core Modules

Each module is useful alone, but the real value is how they work together around the same WhatsApp customer conversation.

Automation

AI Chatbot Builder

Build WhatsApp journeys for FAQs, lead qualification, booking, sales follow-up, support triage, and human handoff.

Operations

Team Inbox + CRM

Assign conversations, add notes, use tags, reassign ownership, override bots, and keep customer history visible.

Campaigns

Broadcasts + Templates

Send approved Meta template campaigns to segmented contacts and route replies back into the right inbox.

Commerce

WhatsApp Commerce

Support catalogs, product questions, payment-link handoff, order follow-up, and abandoned-cart recovery.

Forms

WhatsApp Flows

Collect structured customer data for quotes, appointments, feedback, onboarding, and service requests.

API

Webhook Automation

Trigger WhatsApp actions from lead ads, orders, forms, payments, tickets, custom fields, and external systems.

Operating flow

From first message to managed follow-up.

AutoChat is built around the full conversation path: capture, qualify, route, support, sell, and follow up. That keeps automation useful for the team instead of becoming a disconnected bot layer.

1

Capture the customer

Website forms, ads, QR codes, click-to-WhatsApp links, imports, and inbound WhatsApp conversations.

2

Route the conversation

Bot, team inbox, tags, assignment rules, customer fields, and human handoff work together.

3

Close the loop

Follow-up templates, ecommerce handoff, payment links, support updates, and reporting keep work moving.

AutoChat WhatsApp broadcast and customer routing workflow

AI + Business Data

Use approved website pages, FAQs, policies, documents, product data, and service details for assisted answers.

Meta Growth Tools

Use templates, buttons, media, contact fields, tags, lists, and campaign assets for structured follow-up.

Multi-Number Readiness

Prepare workflows for branches, teams, and business numbers where account readiness allows it.

Advanced Rollout

Plan calling, multilingual support, analytics, and future modules with clear eligibility guidance.

Built for businesses that need WhatsApp to run cleanly every day.

Built around WhatsApp API readiness, not generic chat widgets

Useful for sales, support, ecommerce, agencies, clinics, education, and service businesses

Designed for real human handoff, not bot-only automation

Works with product demos, setup guidance, and implementation support